Privacy Policy

1. Introduction

Little Hero Studios LLC ("Little Hero Studios," "Little Hero," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes the information we may collect when you visit Little Hero Adventure Books, create or use an account, interact with our family resources, communicate with us, support our mission, or use other features and services we provide.

2. Information We May Collect

Depending on how you use Little Hero, we may collect information that you voluntarily provide as well as limited technical information generated when you use our website.

Account Information

When an account is created, information may include a name, username, email address, profile or avatar selections, account preferences, and other information necessary to provide account features.

Passwords are intended to be stored using secure password-hashing practices rather than as readable plain-text passwords.

Communications

If you contact Little Hero, request assistance, participate in certain community experiences, or choose to receive communications, we may receive the information you provide in those interactions.

Website and Technical Information

We may receive limited technical information associated with visits to our website, including browser or device information, approximate geographic information derived from an internet connection, pages viewed, referring pages, and website interaction data.

3. Analytics and Website Measurement

Little Hero uses website analytics tools, including Google Analytics, to help us understand how visitors discover and use our website.

Analytics information helps us evaluate website performance, understand general usage patterns, improve navigation and resources, and make the Little Hero experience more useful for families.

Analytics providers may use cookies or similar technologies as part of providing their services. Their handling of information is also governed by their own privacy practices.

4. Payments and Stripe

Little Hero may use Stripe to securely process eligible payments, including one-time Support the Mission contributions and recurring Mission Partner payments.

Payment card information submitted through a Stripe-hosted payment experience is processed by Stripe. Little Hero does not need to store full payment card numbers on its website in order to process those transactions.

We may receive transaction-related information from Stripe, such as payment status, amount, customer contact information associated with the transaction, subscription status, and transaction identifiers when necessary to administer the payment or membership.

5. Third-Party Purchases and Services

Some Little Hero books, merchandise, or other products may be purchased through third-party platforms such as Amazon or other external providers.

Information submitted directly to those platforms is handled according to the privacy policies and practices of the applicable third-party provider.

Little Hero is not responsible for the privacy practices of websites or services that we do not operate.

6. Children's Privacy

Little Hero creates books, tools, and experiences intended to support children and families. Protecting children's privacy is therefore especially important to us.

Parents and legal guardians should supervise children's use of online Little Hero experiences and should not encourage a child to provide unnecessary personal information.

Features specifically designed to permit children to create or use accounts may be subject to additional age-appropriate safeguards, parental or guardian involvement, permissions, and privacy controls as those experiences are introduced.

If a parent or legal guardian believes that a child has provided personal information in a manner that should not have occurred, they should contact Little Hero so that we can review the situation and take appropriate action.

7. How We Use Information

We may use information collected through Little Hero to:

• Provide and maintain website and account functionality.
• Authenticate users and protect accounts.
• Maintain preferences, favorites, reactions, or other requested features.
• Process and administer eligible payments and recurring support.
• Respond to questions and customer-support requests.
• Send communications that a user has requested or agreed to receive.
• Understand website performance and improve Little Hero resources and experiences.
• Protect Little Hero, our users, and our services from fraud, misuse, abuse, or security threats.
• Meet applicable legal, accounting, and regulatory obligations.

8. How Information May Be Shared

Little Hero does not sell personal information as part of its ordinary business operations.

We may share limited information with service providers when necessary for them to perform services on our behalf, such as website hosting, database services, analytics, payment processing, email delivery, security, and other technical operations.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, safety, or security of Little Hero, our users, or others.

9. Data Security

We use reasonable administrative and technical measures designed to protect information under our control.

No website, network, database, or electronic transmission can be guaranteed to be completely secure. Users should also protect their account credentials and avoid sharing passwords with others.

10. Data Retention

We may retain information for as long as reasonably necessary to provide requested services, maintain accounts, administer transactions, comply with legal or accounting obligations, resolve disputes, enforce agreements, and protect our services.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Choices

Depending on the feature and applicable law, users may be able to update certain account information, change communication preferences, or request assistance concerning personal information associated with their account.

You may also contact Little Hero with questions about accessing, correcting, or deleting information, subject to applicable legal, security, recordkeeping, and verification requirements.

12. External Links

Little Hero may contain links to external websites, stores, social platforms, or other third-party services.

Once you leave a Little Hero-operated website, the privacy practices of the destination service apply. We encourage users to review the privacy policies of third-party services they choose to use.

13. Changes to This Privacy Policy

We may update this Privacy Policy as Little Hero grows, our services change, or legal and operational requirements evolve.

When the policy is updated, the revised version will be posted on this page and the "Last updated" date will be changed accordingly.